It is a phone call in which one talks to several people at the same time. They may be designed in a way that the called party can participate in the call and have a conversation with the other person or may just listen to the person calling but cannot respond.
In the conference call other parties can be added to the conversation. Conference bridging is done when other participants are to be included to be part of the conference call.
Businesses are the most frequent users of conference calls. The application of conference calls is mostly in sales presentations or client meetings, project meetings and updates, regular team meetings, training classes and communication to employees in different localities.
An advantage that comes with using conference calls is on the cost and productivity aspect in that it lowers cost and raises productivity. There is recent use of conference calls together with web conferences in which the internet is used to share documents and presentations. This is beneficial in that the presenter describes the presentation in detail and give clear explanations on the same while viewing the presentation.
Good etiquette should be observed in terms of language used during the call. Business calls have a variety of features and are host assisted.
with free conference calls, there is no operator or host, unlimited number of people to connect to the call and no organizer fees. A difference can be noted between the sound quality in paid and free calls. Poor sound quality is noted with free conference calls as compared to paid calls with better sound quality.
The main way in which a conference company gets money from free conference calls s when they partner or strike an agreement with the local phone company to share in the revenue they earn. On the issue of having no organizer fee, the call costs the same as any other call but comes with free conferencing calls as an added bonus.
Free conference calls have a variety of features such as; all day conference calling, conference call reporting in terms of attendance or call length, free conference call recording to allow for playback, an online conference manager to allow for transparency, and has a large capacity.
The pros of free conferencing lie in the cost in that, no extra charges are incurred when one includes a large group to conference with and also the overall cost of the call is cheaper than standard conference calls.The benefits of free conference calls can be summed up as; letting everyone speak directly to each other with clarity, introducing all the participants involved, they offer speed and convenience, they eliminate the physical distance between voices and they cannot be lost in the shuffle or be ignored. Owing to the multiple benefits associated with free conference calls it would be advisable to use them as part of our everyday communication.